HANDLEY PROPOSES TAXONOMY FOR ODR
Online dispute resolution is a term that is difficult to define because of the wide range of provider models. At the annual meeting of Association of Conflict Resolution held in October 2017, Jill Handley introduced a classification system to which any type of ODR could be assigned: Replication, Computer-Assisted Bidding, Platform, and Disrupter. In her invited presentation, she discussed the hurdles the field of ODR must make its way through and described ways to leap over them. Her Power Point slides are attached.